Uniphore is a cutting-edge technology company that specialises in Conversational Service Automation (CSA) solutions. It has rapidly established itself as a global leader in voice and speech recognition, natural language processing, and AI. The company’s innovative platform enables businesses to deliver superior customer experiences by automating and optimising their customer service and support operations. In February 2022, Uniphore became a Unicorn after it raised US$ 400 mn at a US$ 2.5 bn valuation.